Quality Management and Standards
| Tittle | Quality Management and Standards |
| Department | Information-Computer Systems and Control |
| Type (compulsory/optional) | Compulsory |
| Cycle (first/second) | Second Cycle |
| Semester when the component is delivered | 2nd semester |
| Course description | The discipline provides and introduction to quality management and gives an overview of standards, starting with the roles of standards in everyday life going on with important standards in project management. The first part of the discipline cover the general perspectives of quality management including concepts, strategies, principles, standards, methodological aspects and quality system. The second part of the discipline focus on practical aspects of quality management, including quality, planning, assurance, control, reviews and quality management tools. In third part of discipline, standards of international organization for standardization, and standards of project management associations like IPMA, PMI, AIMP, and APM are discussed, as well as further standards of OGC or DIIR. |
| Course content |
Module 1. Quality management – basics Topic 1. Quality management concepts, strategies and principles. Topic 2. Quality management aspects in project management standards. Topic 3. Quality system Module 2. Quality in projects Topic 4. Quality planning, assurance, control and reviews. Topic 5. Economic aspects of quality management. Topic 6. Quality management tools. Module 3. Quality management standards Topic 7. Project management standards – an overview. Topic 8. ISO standards in project management. Topic 9. PMI standards. Topic 10. Standards for competencies in project and program management. Training |
| Learning outcomes | Student will be able to: Apply methods and tools quality management (cause-effects analysis, failure mode effects, analysis, etc.) in projects Apply methods and tools for the description and for the development of processes (EPC, BPM etc.) in projects Design and implement a quality system Develop and implement standards and guidelines for projects based upon the international standards Develop processes for project management and select and implement appropriate tools and techniques supporting these processes |
|
Contact hours (lectures/seminars)
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30/30 |
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Prerequisites
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Project Management: Concepts and Phases, Intellectual Property, Projects Planning and Organization |
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Number of ECTS credits allocated
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5 credits |